Extremely Disappointing Experience !!
DO NOT BUY FROM THIS STORE, NO MATTER WHAT...
I bought a leather sofa from them. The manager by the name of David ask me to look at the sofa and make sure that it is what I want. He explained that it is a "Floor" model and that is was discounted as such.
True that there were some slight imperfections due to it being on the showroom floor for a while, but seemed fine overall. I decided to buy it.
Once home and after a few days or maybe a week or so, I noticed that there was a tear in the leather, right in the sitting area and that it was patched up, stained and colored almost perfectly, . So, it was almost impossible to notice at first.
I went back to the store and complained to David. I basically said (in nice way) that it was dishonest to trick and cover up a tear on a leather sofa just so that they can get rid of it. I noticed that he was evasive about his knowledge of the tear and patch. I was almost certain that he knew about it ..
David said to call him back at a later date as he needs to present the case to higher ups. Finally, a certain Christine (owner or general manager) called me back and made the determination that nothing can be done and that the sofa was sold "As is" and basically that I am stuck with it....
I couldn't believe it..
Never again buy from this store.
Product or Service Mentioned:
Reason of review: Damaged or defective.
I didn't like:
Keep away at all cost.